Our Story | Zoe's Retreat
Multi-award-winning retreat · Glenfield, Leicester0116 287 2266

Our story

More than twenty years of expertise, with care at its heart.

For 14 years, Zoe’s Retreat has grown alongside its clients—from a much-loved beauty salon into a complete destination for beauty, aesthetics and restorative time.

Welcome to Zoe’s Retreat

Created with care.
Grown with purpose.

Zoe’s Retreat began with a simple belief: a beauty appointment can be so much more than a treatment. It can be the hour that resets your week, the confidence before an important moment or the space where you finally slow down.

Zoe brings more than twenty years of industry experience to the salon she has spent fourteen years shaping. Her approach remains warm, honest and personal: every client is welcomed as an individual, every recommendation is made with care and every detail is considered.

Today, that philosophy brings beauty, advanced skin, aesthetics and restorative experiences together under one roof—each with its own expertise, and all with the same thoughtful approach.

20+ Years of Zoe’s industry experience
14 Years welcoming clients to Zoe’s Retreat
9 Individual treatment areas
3 Beauty, aesthetics and The Retreat
A calm treatment experience at Zoe's Retreat More than a beauty salon

The feeling behind the name

A retreat with character, warmth and a life of its own.

Zoe’s Retreat has a personality all its own: feminine without feeling predictable, luxurious without becoming intimidating and polished without losing the warmth our clients know and love.

Whether you visit for beautifully finished nails, a skin consultation, an aesthetics treatment or uninterrupted time to unwind, your experience should feel considered from the moment you arrive.

Discover The Retreat

The journey

A new chapter,
shaped by everything that came before.

The beginning

Built on personal service

Zoe opened the salon fourteen years ago and built it around trusted expertise, lasting client relationships and appointments people genuinely enjoyed.

Today

Expertise that has grown with us

Beauty, professional skin and aesthetics now come together under one roof, supported by honest consultation and more than 20 years of industry experience.

The Retreat

The Retreat

A space to slow down, switch off and enjoy treatments at your own pace—with time to feel genuinely looked after.

Recognition

A retreat recognised for the details that matter.

Awards are a lovely milestone, but the real measure of Zoe’s Retreat has always been the trust of the clients who return. We are proud to have that commitment recognised by England’s Business Awards.

England's Business Awards 2023 Best Nail Salon winner award
Winner · 2023 England’s Business Awards · Best Nail Salon
England's Business Awards 2025 nominee emblem
Nominee · 2025 England’s Business Awards

What matters here

Luxury should feel personal.

The best experiences are not defined by formality. They are created through expertise, honesty, comfort and the feeling that somebody has genuinely listened.

01

Expertise with warmth

Experienced treatment and professional standards, delivered by people who are approachable, friendly and reassuring.

02

Honest recommendations

No pressure and no treatment for the sake of it—only considered advice shaped around the individual.

03

Time that feels like yours

Space to ask questions, settle in and enjoy the appointment without feeling hurried through the experience.

Zoe, founder of Zoe's Retreat

Meet Zoe · Founder of Zoe’s Retreat

The person behind the retreat.

Zoe founded Zoe’s Retreat fourteen years ago with a simple vision: to create a place where clients feel genuinely looked after, listened to and confident in the treatments they receive.

As a mum herself, Zoe understands how busy life can be and how valuable it is to have somewhere to switch off, take time for yourself and feel cared for. She continues to oversee the development of the retreat, with a focus on creating a welcoming, professional and luxurious experience for every client.

Training & professional development

  • Level 3 qualification in Beauty Therapy
  • City & Guilds Level 3 QCF Certificate in Assessing Vocational Achievement
  • City & Guilds Level 4 unit in Preparing to Teach in the Lifelong Learning Sector
  • Advanced aesthetics training, including advanced injectable treatments
“I wanted to create somewhere that feels different—somewhere clients can come for their treatments, but also feel looked after, relaxed and confident in the people caring for them.”

Zoe’s approach

For Zoe, great treatments are about more than the treatment itself. It is about listening to each client, understanding what they want to achieve and ensuring they feel informed, comfortable and cared for throughout their experience.

Beauty · Skin · Aesthetics · Wellness

The Zoe’s Retreat experience

Everything you need to feel beautifully looked after.

Beauty, skin, aesthetics and restorative treatments now come together as one carefully considered experience: sophisticated yet welcoming, calm yet full of character, and unmistakably Zoe’s.

The evolving Zoe's Retreat experience

Make time for yourself

Come and experience Zoe’s Retreat.

Speak to the team about your next treatment or arrange a personal consultation.

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